Affiliate Program Terms

Affiliate Programme Terms

In force from 6 August 2026. This version fully replaces the previous one.

This document governs the relationship between you and GiaNet Media di Giannetta Francesco, VAT number IT04410590758 (hereinafter "we") when you take part in the affiliate programme for the Trovido Network sites. It is written to be read: where a rule works against you, we say so plainly instead of hiding it in a subordinate clause.

1. Who can take part

You can take part if you are at least 18 years old and reside in one of the countries admitted to the programme. We do not accept minors under any circumstances, not even with the consent of whoever holds parental responsibility.

The admitted countries are currently the European Economic Area, the United Kingdom and Switzerland. The up-to-date list is available in your "How we pay you" area. This is not a commercial preference: outside those countries we either have no way, today, of getting the money to you, or we have not verified the local rules that would apply to you. If your country is not on the list you can write to us, but do not sign up hoping it will change: until it is admitted, you do not accrue commissions.

We cannot establish or continue the relationship with anyone resident in countries subject to European Union restrictive measures (sanctions), nor with persons or entities included on sanctions lists. We check before every payment. If a check comes back positive, the relationship is suspended and the sums remain unavailable until the position is clarified: this is not a discretionary choice on our part, it is an obligation that applies to everyone.

One account per person. You cannot earn commissions on your own purchases, those of family members living with you, or those of companies you control.

2. How it works

You receive a personal link. When someone opens it, we save a cookie on their device that tells us they came from you. If that person registers and makes a purchase within 90 days, the sale is attributed to you.

The cookie is saved only if the visitor consents to the "Marketing" category in the banner. If they refuse, we do not write it: the law does not allow us to, and we have no technical alternative. In that case the visit will not be attributed to you, even if it really was yours. This is the most concrete limit of the programme, and we would rather you knew it before starting than after.

First click applies: if a visitor opens your link and then another affiliate's, the sale remains yours. If another affiliate brought that person in first, it remains theirs.

3. How much you earn

The rates currently in force are:

What	Commission	For how long
Subscriptions without included AI credits	20%	first payment only
Subscriptions that include AI credits	10%	first payment only
Credit packages	10%	on purchase
Marketplace and bookings	20% of our platform fee	on the transaction

The percentage is calculated on the net amount actually collected, net of VAT, discounts and promotional codes. No commissions accrue on free plans, trial periods, subscription renewals, and refunded amounts.

Rates may change for the future with the notice provided for in Article 17. Commissions already accrued never change: a new rate applies only to subsequent sales.

We make no earnings promises. You will not find example figures, screenshots of other people's payments, or income calculators from us, and we ask you not to use them either to promote the programme: these are prohibited practices and would expose you personally.

4. When it accrues and when it is paid out

A commission is created "pending" and becomes payable 45 days after the customer's payment. That period covers refunds and disputes: it is the time within which a purchase can still be reversed.

Payment is triggered when the total payable exceeds 50 euros, on a monthly basis. The threshold is a deferral, not a forfeiture: if you do not reach it, your commissions remain yours and carry over to the following month, with no time limit. If you leave the programme or we close it, whatever you have already accrued is paid to you regardless — if necessary even below the threshold.

How we pay you depends on where you are, and this is neither your choice nor ours: within the European Economic Area, the United Kingdom and Switzerland, via a linked Stripe account; where that channel does not reach, via PayPal, if available for your country. We tell you this in your private area before you accrue anything. Any fees charged by the payment service are borne by us.

Before we pay you we ask for your tax document for the amount due: an invoice if you are VAT registered, a receipt for occasional work if you are not. You upload it from your «How we pay you» area, which also shows who to make it out to and the description to use. Until you have sent it and we have checked it the payout stays on hold: it is not a penalty, it is the document we need in order to pay you.

5. Clawbacks

If a purchase is refunded, disputed by the cardholder, or found to be fraudulent, the corresponding commission is clawed back. If it had already been paid, we recover it from subsequent payments.

Every clawback is communicated to you with an indication of the purchase and the reason. You can dispute it within 30 days by providing concrete evidence; we respond within 15 days with a reasoned decision. Beyond 180 days from payment of the commission, we can no longer claw it back, except in the case of established fraud.

6. What is not allowed

This list is exhaustive: if a form of conduct is not on it, we will not suspend you for engaging in it.

• Buying advertising on our name, our trademarks, or variants that evoke them, on search engines or elsewhere.
• Registering domains, social media accounts or apps that could be mistaken for ours.
• Presenting yourself as our employee, agent or representative, or claiming to speak on our behalf.
• Promoting the programme on content that is illegal, pornographic, violent, that incites hatred, or that infringes the rights of others.
• Sending unsolicited messages (email, SMS, messaging, phone calls) — see Article 9.
• Using browser extensions, toolbars, pop-ups, hidden iframes or any technique that sets the cookie without a conscious click from the person.
• Generating artificial clicks or registrations, by any means.
• Offering discounts, partial refunds or cash incentives to persuade someone to purchase through your link, unless agreed with us in writing.
• Attributing to yourself purchases made by you, by family members living with you, or by companies you control.
• Making claims about our services that are not true or that we have not published.

7. Mandatory transparency

Every time you promote our services you must clearly state that you are an affiliate and that you earn a commission. This is not a courtesy: omitting it is an unfair commercial practice, and the responsibility is primarily yours.

Approved wording, to be used exactly as given: "Sponsored content", "Paid partnership with Trovido", "Affiliate link: I earn a commission if you buy".

Not sufficient: "thanks to Trovido", "#ad" or "#aff" on their own, a generic thank-you, a symbol, or the disclosure placed in the bio rather than in the content.

Placement rules, all necessary together:

• the notice sits before the link and before any hashtags, never after a "read more" or behind a click;
• it is in the same language as the content and the same size as the surrounding text;
• in videos it must be said aloud and shown on screen, at the start and every time the service is featured again;
• in livestreams it must be repeated at regular intervals, because people who join later did not see the start;
• if the platform offers its own disclosure tool (a "sponsored content" label), use it in addition to, not instead of, the wording.

8. Reviews

You cannot write, have written, or pay for reviews of our services, whether on our sites or elsewhere, and you cannot make a review conditional on a benefit. If you review a service you have genuinely used, you must disclose the affiliate relationship there too.

If we become aware of reviews traceable to you that breach this rule, we remove them and tell you, with the consequences set out in Article 11.

9. Email, SMS and messaging

You may promote our services through direct communications only to people who have given you consent for that purpose, and you must be able to prove it. The consent is yours, not ours: we do not supply you with addresses.

Every message must clearly identify both you and the fact that you are promoting our services, with a valid contact address and a simple way to opt out of receiving anything further. Opt-out requests must be honoured within a few days, and in any case no later than ten.

You cannot use our trademarks as the sender, nor make the message appear as if it were sent by us.

10. How we check

We periodically check how you promote: where your links appear, whether the transparency disclosure is present and in the right position, and whether the traffic you generate follows a natural pattern. We keep records of these checks.

This is not distrust: it is a duty of diligence that falls on us, and the only way we have of not being held liable for what affiliates do is to actually check. If we find a problem, we write to you before taking any action, except in the serious cases covered by Article 11.

11. Suspension and termination

If you believe a rule has been breached, this is the procedure — and it applies to us too.

First, we write to you. You receive a written, retainable communication stating: what we are objecting to, which rule we believe was breached, what evidence we are relying on, what happens to your commissions, and how to respond. You have 15 days to do so.

Then we decide, with reasons. Within 15 days of your response, we notify you of the decision, with our reasoning. If you are right, the suspension is lifted and the relationship resumes without delay.

In serious cases — established fraud, illegal content, ongoing harm — we suspend immediately, but the reasoned communication still reaches you within 48 hours and your right to respond remains intact.

What happens to commissions. We withhold only the commissions connected to the breach in question. All others remain yours and are paid to you. Under these terms, there is no case in which you lose everything you have accrued.

You can leave the programme whenever you want, without giving reasons, and whatever you have accrued is paid to you at the first available cycle.

12. How to raise a dispute, and who to write to

For any dispute — a clawback, a suspension, a payment that has not arrived — write to [email protected]. This is an address reachable without an account and without logging in: if we have suspended you, you must still be able to talk to us.

We respond within 15 days. If the response does not satisfy you, your rights to approach a dispute resolution body or the courts remain unaffected.

13. Nature of the relationship

You are an independent, occasional promoter. You are not our agent, employee, coordinated collaborator, or ongoing business finder: you have no territory, no exclusivity, no targets, no directives on how or when to promote, and no power to represent us or to conclude contracts on our behalf. You do not accrue any termination indemnity.

There is no exclusivity obligation in either direction: you may also promote competing services.

14. Tax matters

Commissions are income of yours, and it is up to you to declare them. If you operate with a VAT number, you issue us a proper invoice.

We operate under the flat-rate tax regime (regime forfettario) and are not a withholding agent: fees are paid to you gross, with no withholding tax applied.

If you take part as a private individual, commissions are fees for occasional self-employed work. Once you exceed 5,000 euros in the calendar year — adding up what you receive from all clients, not just from us — registration with the INPS Gestione Separata (the Italian social security scheme for self-employed workers) is triggered. In that case the contribution is due two-thirds from us and one-third from you, and we are the ones who pay it, withholding your share from the fee.

Since only you know how much you have received from other clients, you are required to inform us when you exceed the threshold, and in any case to respond to the declaration we ask you to make before every payment. If you fail to inform us that you have exceeded it, and this results in late payments, penalties or interest for us, we may recover those amounts from you — only those amounts, and with supporting documentation.

The system keeps track of the cumulative total we have paid you during the year and shows it to you, but that figure is not the threshold: the threshold is the sum across all your clients.

For your specific situation, consult your tax adviser: the above describes how we behave, it does not replace professional advice.

15. Liability

We are liable for damages we cause you through wilful misconduct or gross negligence, and for whatever the law does not allow us to exclude. Beyond that, our total liability towards you does not exceed the total commissions paid to you in the twelve months preceding the event.

You hold us harmless for the consequences of your breaches of these terms or of the law — in particular for failure to make the transparency disclosure, for unsolicited communications, and for the content you publish. This guarantee does not cover what we ourselves are liable for.

16. Personal data

We process your data to run the programme and pay you: identification and tax details, payment details, statistics on your links, and the IP address of clicks, which we need to identify self-referrals and abuse. The legal basis is performance of the contract and, for anti-fraud checks, our legitimate interest.

We keep tax data for the period required by law and other data for the duration of the relationship plus the limitation period. Details, and your rights, are set out in the site's Privacy Policy.

If you promote the programme of a third-party advertiser, conversion data is processed by us and by the advertiser under joint controllership: the essential content of the agreement between us and each advertiser is published and available to you. You can exercise your rights against either us or them, as you prefer.

17. Changes

We may amend these terms. Changes are communicated to you in writing with at least 30 days' notice and apply only for the future: they do not affect commissions already accrued and are not applied retroactively. If they do not suit you, you can leave the programme before they take effect, collecting whatever you have accrued.

18. Governing law and jurisdiction

Italian law applies. If you take part as a consumer, the jurisdiction of the court of your place of residence remains unaffected, and the mandatory rules of your country of residence remain applicable. In other cases, the competent courts are those of Lecce.

19. Clauses requiring your specific approval

Pursuant to Articles 1341 and 1342 of the Italian Civil Code, you declare that you have read and specifically approve: Art. 4 (payment threshold and method), Art. 5 (clawbacks and time limits for disputing them), Art. 11 (suspension and withholding of commissions related to the breach), Art. 14 (right of recourse for failure to report exceeding the threshold), Art. 15 (limitation of liability and indemnity), Art. 17 (changes), Art. 18 (jurisdiction, for cases where you do not take part as a consumer).